Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund.
To be eligible for a refund, there needs to be a confirmed reason why The Numbers Assistant was unable to commit to the hours purchased.
Refunds will not be given for unused hours.
To complete your refund, we require a receipt or proof of purchase.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 working days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@thenumbersassistant.com.
Contact us at info@thenumbersassistant.com for questions related to refunds and returns or book a call to speak in person.
The Numbers Assistant
Cornwall based outsourced bookkeeping services
01209 859359